FAQs
Appointments
Consultations are normally by appointment.
In the event of an EMERGENCY, please ring 000 for an ambulance.
After Hours:
If you require medical care after hours, please phone Sydney Medical Services on 8724 6300.
Longer consultations:
Please let the receptionist know if you would like to book a long appointment.
Home Visits:
The doctor is available for limited home visits.
Telephoning Your Doctor
The doctor in this practice may be contacted by phone during normal surgery hours. If the doctor is with a patient, a message will be taken and your call returned as soon as possible. If your call is urgent, you will always be put straight through to the doctor.
Fees
Greysmed Practice is a bulk billing practice.
Patients with current Medicare cards will have no out-of-pocket costs for standard appointments in most cases, as it will be billed directly to Medicare. Non-Medicare patients’ fees minimum $80.
Reminder System
Our practice is committed to preventive care. You have the option of registering to receive reminder notices regarding health care services appropriate to your care.
Feedback
We always welcome comments and suggestions regarding the care you receive at this practice. Please feel free to talk to the doctor or our receptionists. You may prefer to write to us or use our suggestion box. Alternatively, you may prefer to contact the Health Care Complaints Commision on (02) 9219 7444.
Privacy Notice
Your medical record is a confidential document.
It is the policy of this practice to maintain the security of personal health information always and to authorised members of staff.